What is the check-in and check-out policy at Hotel Ambiance?
Check-in is at 16:00 and check-out is by 11:00.
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Hotel Ambiance – A Favorite for Families in Zermatt
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Key details
About the Hotel
Riedstrasse 98, Zermatt, 3920,
- Close to the Matterhorn
Perfect
9.0
9.0
4.3
Rooms with Matterhorn Views
Hotel Ambiance offers Economy rooms with French beds, Superior rooms with balconies facing Mischabel mountains, and Sunrise Deluxe rooms with direct Matterhorn views. All rooms include Nespresso machines, 300-thread-count Matterhorn-print bedding, high-speed Wi-Fi, and flat-screen TVs. The Penthouse Suite spans 145m² with 3 bedrooms, 2 bathrooms, a kitchen, and balcony Matterhorn views.
Dining and Honesty Bar
Breakfast features Zermatt bakery breads, Valais cheeses, homemade Birchermuesli, and seasonal fruits. The Honesty Bar offers Zermatt beers, selected wines, schnapps, and mix-your-own drinks available 24/7. Whisky tastings include 'Whisky from the slate' (CHF 30) with 3 selections and Sunday connoisseur sessions (CHF 60) with 5 whiskies.
Wellness and Relaxation
The property includes a Finnish sauna (4 PM-8:30 PM), therapeutic thermal bath, and outdoor brine whirlpool with Matterhorn views (3 PM-7:30 PM). Massages use homemade oils from local forests. The sunbathing lawn and garden provide additional relaxation space facing the Matterhorn.
Zermatt Location & Access
Located 15 minutes walk from Zermatt train station, 80 km from Sion. The hotel is 3 minutes from bus and ski bus stops, 5 minutes from Bahnhofstrasse. Zermatt is car-free; electric taxis available from station. Nearby landmarks include Matterhorn Museum (0.5 km), Hinterdorfstrasse (0.5 km), and Sunnegga (2 km).
Family-Run Services
Services include ski room with boot warmers, bicycle storage, wake-up calls, and homemade local products for sale. Electric taxi transfers can be arranged. Dogs accepted (CHF 25/day). Baby cots available (CHF 20/night). Hot water is solar-heated. The property has been family-run since 1949.
“What struck me most is the hotel's dedication to a cozy, family-run atmosphere, a quality that shines through in its service and design. The location is excellent, offering both Matterhorn views and convenient access to Zermatt's attractions. Add to that the complimentary electric taxi service and wellness area, and it's clear this hotel prioritizes guest experience.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Deluxe Double Room Matterhorn View2 persons23 sq. feet2 Single bedsBalconyHeatingroom details
- Romantic Junior Suite Matterhorn View2 persons26 sq. feet1 King-size bedBalconyBathtubroom details
- Junior Suite Matterhorn View3 persons26 sq. feet2 Single bedsBalconyBathtubroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- Express check-in/ -out
- Concierge desk
- Pets allowed
- 24-hour security
- Luggage storage
- Ski storage
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Skiing
- Hiking
Services
- Paid shuttle service
- Housekeeping
- Tours/Ticket assistance
- Shops/Commercial services
Dining
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Children
- Board games
- Game room
Spa & Leisure
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Beauty treatment
Room features
- Heating
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
Riedstrasse 98, Zermatt, 3920,
Explore Zermatt
Explore Zermatt
Matterhorn Museum
6 minutes' walk
Museum detailing Zermatt's history. Unique exhibits on mountaineering and local culture. Great for history enthusiasts.
Gorner Gorge
5 minutes' drive
Stunning natural gorge, famous for its dynamic rock formations. Walk through scenic paths with free entry days.
Hohbalmen
10 minutes' walk
Scenic viewpoint offering breathtaking Matterhorn views. Ideal for photography and tranquil moments in nature.
Stellisee
8 minutes' walk
Beautiful alpine lake with reflection views of the Matterhorn. Perfect for a peaceful picnic or a stroll.
Skiing at Riffelberg
15 minutes' drive
Thrilling skiing options for all levels. Rental services available and varied trails to suit every skier.
Forest Fun-Park Zermatt
15 minutes' walk
Adventurous treetop park with zip lines and climbing activities. Great for families and thrill-seekers.
Yoga Classes
10 minutes' walk
Relaxing yoga sessions available at local studios. Perfect for unwinding after a day of adventure.
Stockhorn Grill
2 minutes' walk
Casual dining with Swiss specialties. Signature dish: grilled meats, perfect for a hearty meal after a day out.
Pizzeria Roma
2 minutes' walk
Charming atmosphere offering delicious Italian pizzas. Reservations recommended during peak times.
Avena
3 minutes' walk
Cozy restaurant with a mix of local and international dishes. Cater to dietary needs with vegetarian options.
Zermatt | Matterhorn Concerts
10 minutes' walk
Live music events featuring local artists. Family-friendly atmosphere, check schedule for upcoming performances.
Los Favorites Bar
8 minutes' walk
Cozy bar with a vibrant nightlife vibe. Offers weekly themed nights and delicious cocktails.
Tips on navigating the city
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Property information and rules
Check-in
from 16:00-19:00
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs CHF 20 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Italian
Year renovated:
2011
Number of floors:
4
Number of rooms:
30
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Pros
Matterhorn view
Friendly staff
Comfortable room
Spacious bathroom
Delicious breakfast
Cons
Limited sauna hours
No hotel bar
Construction noise
Room mix-up
Guest reviewsShow more reviews
FAQs
About Hotel Ambiance
How far is Hotel Ambiance from Zermatt Train Station?
The hotel is a 10-minute walk from Zermatt Train Station.
What are the nearby attractions to Hotel Ambiance?
Nearby attractions include Matterhorn Museum (0.5 km), Parish Church of St. Mauritius (0.5 km), and Matterhorn Golf Club (0.5 km).
What facilities are available for wellness at Hotel Ambiance?
The hotel features a Finnish sauna, therapeutic thermal bath, and outdoor jacuzzi with views of the Matterhorn.
Is there dining available on-site at Hotel Ambiance?
The hotel has an Honesty Bar and guests can enjoy drinks and snacks in the lounge area.
What are the room amenities available at Hotel Ambiance?
Rooms include a flat-screen TV, mini fridge, electric kettle, safe, and en-suite bathroom with a hairdryer.
What recreational activities can guests enjoy at Hotel Ambiance?
Guests can participate in hiking and skiing during their stay.
What is the distance from Hotel Ambiance to Gornergrat?
Gornergrat is 5 km away from the hotel.
What are the breakfast options at Hotel Ambiance?
Breakfast is available for an additional charge of 25 CHF and features local and homemade products.
Is Wi-Fi available at Hotel Ambiance?
The hotel offers free Wi-Fi throughout the property.
Does Hotel Ambiance provide ski storage facilities?
The hotel has on-site ski storage available for guests.
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