Book your stay on our website
and save up to 10%
compared to Booking.com!
Check rooms and rates
From477US$ /night
Check-in
05Mar2026Select date
Check-out
06Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Riedstrasse 98, Zermatt, Switzerland, 3920
-
Close to the Matterhorn
Great
8.9
9.0
/10
4.4
/5

Rooms with Matterhorn Views

Hotel Ambiance offers Economy rooms with French beds, Superior rooms with balconies facing Mischabel mountains, and Sunrise Deluxe rooms with direct Matterhorn views. All rooms include Nespresso machines, 300-thread-count Matterhorn-print bedding, high-speed Wi-Fi, and flat-screen TVs. The Penthouse Suite spans 145m² with 3 bedrooms, 2 bathrooms, a kitchen, and balcony Matterhorn views.

Dining and Honesty Bar

Breakfast features Zermatt bakery breads, Valais cheeses, homemade Birchermuesli, and seasonal fruits. The Honesty Bar offers Zermatt beers, selected wines, schnapps, and mix-your-own drinks available 24/7. Whisky tastings include 'Whisky from the slate' (CHF 30) with 3 selections and Sunday connoisseur sessions (CHF 60) with 5 whiskies.

Wellness and Relaxation

The property includes a Finnish sauna (4 PM-8:30 PM), therapeutic thermal bath, and outdoor brine whirlpool with Matterhorn views (3 PM-7:30 PM). Massages use homemade oils from local forests. The sunbathing lawn and garden provide additional relaxation space facing the Matterhorn.

Zermatt Location & Access

Located 15 minutes walk from Zermatt train station, 80 km from Sion. The hotel is 3 minutes from bus and ski bus stops, 5 minutes from Bahnhofstrasse. Zermatt is car-free; electric taxis available from station. Nearby landmarks include Matterhorn Museum (0.5 km), Hinterdorfstrasse (0.5 km), and Sunnegga (2 km).

Family-Run Services

Services include ski room with boot warmers, bicycle storage, wake-up calls, and homemade local products for sale. Electric taxi transfers can be arranged. Dogs accepted (CHF 25/day). Baby cots available (CHF 20/night). Hot water is solar-heated. The property has been family-run since 1949.

“What struck me most is the hotel's dedication to a cozy, family-run atmosphere, a quality that shines through in its service and design. The location is excellent, offering both Matterhorn views and convenient access to Zermatt's attractions. Add to that the complimentary electric taxi service and wellness area, and it's clear this hotel prioritizes guest experience.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels
View all

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Deluxe Double Room Matterhorn View
2 persons
250 sq. feet 
2 Single beds
Coffee machine
Heating
Romantic Junior Suite Matterhorn View
2 persons
280 sq. feet 
1 King-size bed
Shower
Coffee machine
Junior Suite Matterhorn View
3 persons
280 sq. feet 
2 Single beds
Coffee machine
Heating
Standard Double Room
2 persons
250 sq. feet 
2 Single beds
Coffee machine
Heating
Click button to see more rooms
Show all rooms
Show all roomsLess

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • Express check-in/ -out
  • Concierge desk
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Skiing
  • Hiking

Services

  • Paid shuttle service
  • Housekeeping
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Children

  • Board games
  • Game room

Spa & Leisure

  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Beauty treatment

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Hotel Ambiance Location

Riedstrasse 98, Zermatt, Switzerland, 3920
Map view
Riedstrasse 98, Zermatt, Switzerland, 3920
Nearby
Museum
Matterhorn Museum
1400 ft
Cemetery
Mountaineer's Cemetery
1300 ft
Bridge
Photopoint Kirchbrucke bridge
1100 ft
Church
Parish Church of St. Mauritius
1100 ft
Bahnhofstrasse
Walk of Climb
1100 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
1400 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1100 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1100 ft
Restaurants
Stockhorn Grill
500 ft
Riedstrasse 11
Pizzeria Roma
500 ft
Riedstrasse 20
Hotel Daniela
700 ft
Steinmattstrasse 39
Avena
800 ft
Steinmattstrasse 53
Grill Restaurant Stockhorn
500 ft
11 Riedstrasse
Cafe Da Bela
900 ft
Steinmattstrasse 24
Europe Hotel & Spa Restaurant
500 ft
Riedstrasse 18
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
6 minutes' walk
Museum detailing Zermatt's history. Unique exhibits on mountaineering and local culture. Great for history enthusiasts.
Gorner Gorge
Gorner Gorge
5 minutes' drive
Stunning natural gorge, famous for its dynamic rock formations. Walk through scenic paths with free entry days.
Hohbalmen
Hohbalmen
10 minutes' walk
Scenic viewpoint offering breathtaking Matterhorn views. Ideal for photography and tranquil moments in nature.
Stellisee
Stellisee
8 minutes' walk
Beautiful alpine lake with reflection views of the Matterhorn. Perfect for a peaceful picnic or a stroll.
Skiing at Riffelberg
15 minutes' drive
Thrilling skiing options for all levels. Rental services available and varied trails to suit every skier.
Forest Fun-Park Zermatt
15 minutes' walk
Adventurous treetop park with zip lines and climbing activities. Great for families and thrill-seekers.
Yoga Classes
10 minutes' walk
Relaxing yoga sessions available at local studios. Perfect for unwinding after a day of adventure.
Stockhorn Grill
Stockhorn Grill
2 minutes' walk
Casual dining with Swiss specialties. Signature dish: grilled meats, perfect for a hearty meal after a day out.
Pizzeria Roma
Pizzeria Roma
2 minutes' walk
Charming atmosphere offering delicious Italian pizzas. Reservations recommended during peak times.
Avena
Avena
3 minutes' walk
Cozy restaurant with a mix of local and international dishes. Cater to dietary needs with vegetarian options.
Zermatt | Matterhorn Concerts
10 minutes' walk
Live music events featuring local artists. Family-friendly atmosphere, check schedule for upcoming performances.
Los Favorites Bar
8 minutes' walk
Cozy bar with a vibrant nightlife vibe. Offers weekly themed nights and delicious cocktails.
Tips on navigating the city
City Centre
Zermatt5 min  ·  1400 ft
Airports
Sion Airport (SIR)116 min  ·  47.8 mi
Agno Airport (LUG)243 min  ·  100.5 mi
Train
Zermatt railway station9 min  ·  2300 ft
Train2 min  ·  400 ft
Bus
Bus stop18 min  ·  7.5 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 16:00-19:00
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs CHF 20 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
English, German, Italian
Year renovated:
2011
Number of floors:
4
Number of rooms:
30

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 198 verified reviews
9.1/10
Perfect
94%
Recommend
Breakfast
9.5/10
Cleanliness
9.3/10
Comfort
9.3/10
Facilities
9.0/10
Free Wi-Fi
9.7/10
Location
9.0/10
Paid Wi-Fi
9.0/10
Staff
9.5/10
Value for money
8.3/10
Pros
Matterhorn view
Friendly staff
Comfortable room
Spacious bathroom
Delicious breakfast
Cons
Limited sauna hours
No hotel bar
Construction noise
Room mix-up
Guest reviews
based on 323 reviews
4.5/5
based on 405 reviews
8.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Hotel Ambiance
What is the check-in and check-out policy at Hotel Ambiance?
Check-in is at 16:00 and check-out is by 11:00.
How far is Hotel Ambiance from Zermatt Train Station?
The hotel is a 10-minute walk from Zermatt Train Station.
What are the nearby attractions to Hotel Ambiance?
Nearby attractions include Matterhorn Museum (0.5 km), Parish Church of St. Mauritius (0.5 km), and Matterhorn Golf Club (0.5 km).
What facilities are available for wellness at Hotel Ambiance?
The hotel features a Finnish sauna, therapeutic thermal bath, and outdoor jacuzzi with views of the Matterhorn.
Is there dining available on-site at Hotel Ambiance?
The hotel has an Honesty Bar and guests can enjoy drinks and snacks in the lounge area.
What are the room amenities available at Hotel Ambiance?
Rooms include a flat-screen TV, mini fridge, electric kettle, safe, and en-suite bathroom with a hairdryer.
What recreational activities can guests enjoy at Hotel Ambiance?
Guests can participate in hiking and skiing during their stay.
What is the distance from Hotel Ambiance to Gornergrat?
Gornergrat is 5 km away from the hotel.
What are the breakfast options at Hotel Ambiance?
Breakfast is available for an additional charge of 25 CHF and features local and homemade products.
Is Wi-Fi available at Hotel Ambiance?
The hotel offers free Wi-Fi throughout the property.
Does Hotel Ambiance provide ski storage facilities?
The hotel has on-site ski storage available for guests.

Next best alternative

Consider them for your next trip.
Check-in
05Mar2026Select date
Check-out
06Mar2026Select date
Rooms and Guests2 Guests, 1 Room