"Our hotel room had a balcony, complete with table and chairs, became our favorite spot during our stay as it had a very clear view of The Matterhorn Mountain on one end."
Rosli from Singapore
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"Breakfast was also great and I enjoyed the jacuzzi facing Matternhorn."
Kata W
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"The spa downstairs was nice. the whirlpool tub outside was only kept at 35 C so was a bit chilly."
Sharon
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Rooms with Matterhorn Views
Hotel Ambiance offers Economy rooms with French beds, Superior rooms with balconies facing Mischabel mountains, and Sunrise Deluxe rooms with direct Matterhorn views. All rooms include Nespresso machines, 300-thread-count Matterhorn-print bedding, high-speed Wi-Fi, and flat-screen TVs. The Penthouse Suite spans 145m² with 3 bedrooms, 2 bathrooms, a kitchen, and balcony Matterhorn views.
Dining and Honesty Bar
Breakfast features Zermatt bakery breads, Valais cheeses, homemade Birchermuesli, and seasonal fruits. The Honesty Bar offers Zermatt beers, selected wines, schnapps, and mix-your-own drinks available 24/7. Whisky tastings include 'Whisky from the slate' (CHF 30) with 3 selections and Sunday connoisseur sessions (CHF 60) with 5 whiskies.
Wellness and Relaxation
The property includes a Finnish sauna (4 PM-8:30 PM), therapeutic thermal bath, and outdoor brine whirlpool with Matterhorn views (3 PM-7:30 PM). Massages use homemade oils from local forests. The sunbathing lawn and garden provide additional relaxation space facing the Matterhorn.
Zermatt Location & Access
Located 15 minutes walk from Zermatt train station, 80 km from Sion. The hotel is 3 minutes from bus and ski bus stops, 5 minutes from Bahnhofstrasse. Zermatt is car-free; electric taxis available from station. Nearby landmarks include Matterhorn Museum (0.5 km), Hinterdorfstrasse (0.5 km), and Sunnegga (2 km).
Family-Run Services
Services include ski room with boot warmers, bicycle storage, wake-up calls, and homemade local products for sale. Electric taxi transfers can be arranged. Dogs accepted (CHF 25/day). Baby cots available (CHF 20/night). Hot water is solar-heated. The property has been family-run since 1949.
“What struck me most is the hotel's dedication to a cozy, family-run atmosphere, a quality that shines through in its service and design. The location is excellent, offering both Matterhorn views and convenient access to Zermatt's attractions. Add to that the complimentary electric taxi service and wellness area, and it's clear this hotel prioritizes guest experience.”
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Deluxe Double Room Matterhorn View
2 persons
23 m²
2 Single beds
Coffee machine
Heating
room details
Romantic Junior Suite Matterhorn View
2 persons
26 m²
1 King-size bed
Shower
Coffee machine
room details
Junior Suite Matterhorn View
3 persons
26 m²
2 Single beds
Coffee machine
Heating
room details
Standard Double Room
2 persons
23 m²
2 Single beds
Coffee machine
Heating
room details
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Facilities
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